Worked as a software developer and architect in Nokia Intelligent Service Configurator and Nokia Profile Manager products. Participated also in requirements specification, testing, documentation, project management, process and practices development and training work.
Participated in design and implementation of the SCS network management system for Shasta 5000 edge routers. Quickly learned the existing system and became an expert on it. Designed and implemented some key components of the product, such as CORBA API and web-based Customer Network Management application. Also helped in customer support, troubleshooting and product documentation.